Our policies and procedures will help equip you with everything you need to know about the Pilates Barre Halifax studio.

When You Arrive

Aim to arrive a minimum of five minutes before class time—we lock the door once the class has started! There’s lots of street parking around the studio so you don’t need to stress about where to park.

We don’t have a dedicated reception team member or front desk. The instructor will open the front door 10-15 minutes before the class starts.

We encourage you to come in, remove your shoes, put on your grip socks, and place your belongings in one of our storage cubbies. If a class happens to be in session, wait quietly in the front entrance.

COVID-19 Protocols

We do our best to keep up with the ever-evolving COVID-19 protocols. So, sanitize your hands at the front door. Wear your mask to the studio, while entering the studio, and on to your mat. Do your best to practice social distancing in common areas, you may take off your mask once you are at your mat.

You must not enter the studio if you exhibit any symptoms associated with COVID-19 or if you are feeling under the weather in any way. Please take advantage of our online options if you are not well enough to come into the studio or exhibit COVID-19, cold, or flu like symptoms.

You must have your reformer mat for all reformer and bounce classes and your full mat towel for all classes involving a mat. The studio staff clean all of the props, mats, and apparatus after every class. We have an HVAC system that will help keep fresh air moving through the studio at all times.

Prior to your first class with us, you must provide your proof of double vaccination before you enter the studio. You can do this by emailing your proof of vaccination to hello@thepilatesbarrehalifax.com. If the studio happens to be fined because you are not fully vaccinated, the bill for the fine will be forwarded to you.

COVID-19 Screening Protocols

You must answer “no” to the following questions. If you answer “yes” to any of these questions, please do not enter the studio. Again, we encourage you to take advantage of our online classes.

  • Are you sick or symptomatic?
  • Have you travelled outside of Atlantic Canada within the last 14 days?
  • Are you a close contact of a confirmed case of COVID-19?
  • Are you waiting for the results of a COVID-19 test?

Studio Etiquette

Please be mindful of your own schedule as part of your self-care. You are important and so are your workouts!

Make sure that you have enough time to change, wash your hands and use the washroom without disturbing the flow of studio entry. Let us know if you need to leave the class early. You are welcome to take breaks, sit down, or use the washroom anytime during class.

Your instructors are trained to help you thrive. Let us know prior to class if you are working with any injuries or limitations as our certified and knowledgeable instructors will have the modifications you need.

We recommend booking into a few private classes if: the class is moving too fast? Does a movement feel off or painful for you? Looking for tips on advancing your workout?

We love to chat and joke around, but please refrain from speaking over your instructor throughout class. Turn off the world and your cell phones. If you must answer your cell phone or make a call please do so outside of the studio.

Class Cancellation & No Show Policy

If you are unable to attend your class, please cancel your reservation using our ZenPlanner App. We have an 8 hour cancellation window for all classes (including virtual). Please cancel your class a minimum of 8 hours before class starts to allow others to move from the waitlist into class. If you are on the waitlist and unable to attend class you must remove yourself from the waitlist 8 hours before class as well to avoid the $20 late cancel or no-show fee.

You may not sign up for an in-studio class and switch to the online class time outside of the 8 hour cancellation period without paying a late-cancel fee.

Follow us on social media and sign up for our mailing list to stay updated about special events and class changes. If a class is changed or cancelled you will not receive an email, it will be posted on social media. Please find our social media icons below. We do not check our voicemails. If you need information please email us hello@thepilatesbarrehalifax.com.

Membership Changes & Fees

We require a minimum of 30 days notice for monthly membership cancellation or membership pause. There is a cancellation fee of $85.00 with less than 30 days notice of membership cancellation. You are able to put your monthly membership on hold for a minimum of 1 month and maximum of 8 weeks. We do not provide refunds.

Your Privacy

A selection of in-studio classes will also be live-streamed on Zoom. This means that the class will be on camera in order for the teacher to be visible to the at home participants.

In-studio classes involving clients will not be recorded, used for on demand video production or visible to anyone who is not a TPBHFX client. Keep in mind that the participants at home are not watching you, they are paying attention to their own practice.

We may take pictures or small videos during classes for social media posts.

Still Have Questions?

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